Virtual Corporate Concierge Service
Our Virtual Concierge service provides your tenants with on-line access to our wide array of services and offerings. Each of our commercial properties is assigned an individual Concierge who is housed in the corporate office and serves the property remotely. Your Concierge is also available to visit the building as needed for lobby shows and special events as well as to sit in your lobby for a contracted number of hours each week or month. Whether you want complete remote coverage or a type of blended coverage, we can come up with a plan that is tailored to meet the specific needs of your building.
Our Virtual Concierges have strong backgrounds in the personal and customer service industry. They also have a passion for and a deep understanding of all things Carolina. Once they have been carefully screened and selected, our Concierge are thoroughly trained, and backed by a competent team of managers, marketing specialists and ticketing specialists. If you choose QCS to provide Virtual Concierge service, we will choose the right person for the job and equip them personally with all the tools they need to be successful.
Our Virtual Concierge team is available to provide the same services you would get with an on-site Concierge. You can count on your QCS Virtual Concierge to plan events using the tenant relations budget, book conference rooms, and set up lunch-and-learns and lobby shows. Your Virtual Concierge will also promote our robust restaurant and vendor program, passing along savings to your tenants. Lastly, your Concierge is available to assist with hard-to-get sporting, theater, symphony and concert tickets, as well as discounted movie and local attraction tickets.
Our Virtual Concierges are “In the know” about where to go and can make it happen for your tenants! With our robust vendor program your tenants can also take advantage of exclusive offers and promotions. We will keep them informed of all our great services, ticket offers and promotions through weekly and monthly publications.